Help at Home
We provide help and support to home users in Ramsgate and surrounding areas in
East Kent. Among the areas of support we provide are:
If your computer has been infected with a virus it can slow your computer down
and can be extremely difficult to remove. They will often stop the
installation of antivirus software, so such sortware will will not be of any use
after the intial infection.
Over time, computers seem to get progressively slower. Each piece of
software you install can run processes in the background which will use up
resources and slow your computer down. There are various steps that can be
taken to either remove software that is no longer used, stop the background
processes using up all the resources, or upgrading the computer to cope with the
When you buy a new PC or laptop it will often be installed with bundled trial
versions of software you have no interest in, and will often only be valid for
three months. We can remove this unneccessary software, speeding up your
computer, and make sure that you have sufficient protection
The Internet is an ever increasing dangerous place for children to be.
With the more up to date operating systems there are various measures that can
be put into place to minimise these risks, from restricting certain sites to
blocking everything except pre defined sites and everything in between.
If your wireless broadband is not sufficiently secured, anyone in nearby
premises or even from outside could be able to access your broadband, and even
your computer. They could be able to view any files on your computer, and
possibly even snoop on what you are doing on the Internet, which sites you have
been visiting, and capture anything that you are typing.
We work closely with purplebackup.com
to provide remote offsite backup. This will install a small piece of
software onto your computer and backup up your precious files, documents and
photos, so in the unfortunate event of data loss your data will be stored
securely on the servers of purplebackup.com.
Computer run out of disk space, or needs a larger screen? Need a new
printer? We can supply and fit a large number of upgrades. Before
doing so we will discuss with you what it is you feel you need, and the reasons
why to make sure that we are supplying the best product to suit your needs.
One of the fastest and often cheapest ways to upgrade your computer is to
install more memory. This will often give your computer a sufficient
performance boost to extend the life of your computer before biting the bullet
of buying a whole new system.
Damaged your digital camera or phone? Cracked screen? We are able to
obtain replacement screens, and repair cameras where other options will cost
almost as much as the camera itself.
Although broadband speeds are often quoted as 'up to...' speeds which are not
obtainable unless you live directly next door to the telephone exchange.
We can estimate what are likely obtainable speeds for your property. If
you are well below these speeds there could be some wiring problems that are
causing the slow speeds. In some instances that we have been involved in,
we have managed to improve speeds from around 100kbps to well over 2000kbps.